ContractorED

Communications for Contractors

3e78bb6cf52721e6c69212c0cb8ef9d5

Course Description:

Professional communication is what separates six-figure contractors from everyone else. This course gives you proven scripts, email templates, text sequences, and CRM systems that ensure every lead is contacted quickly, followed up consistently, and converted at the highest rate possible.

What You’ll Learn:

  • Phone scripts for estimates, objections, and closing
  • Email templates for every stage of the customer journey
  • Text message automation and sequencing
  • CRM setup and management (Fluent CRM focused)
  • Follow-up systems that never let leads go cold
  • Professional proposal and invoice communication
  • Managing difficult customer conversations

Who This Is For:
Contractors who lose jobs to competitors with better follow-up, or who struggle with what to say to prospects and clients.

Course Content

Professional Communication Foundations
4 Topics
Why contractors lose jobs due to poor communication
Tone, clarity & response time
Setting expectations from day one
Written vs. verbal communication
Client Communication That Builds Trust
4 Topics
First response scripts
Explaining pricing confidently
Handling “I’ll think about it”
Educating clients without arguing
Sales Conversations for Contractors
4 Topics
Discovery calls done right
Qualifying leads before quoting
Overcoming price objections
Closing without pressure
Problem, Conflict & Follow-Up Communication
4 Topics
Handling unhappy clients professionally
Change orders & scope creep conversations
Follow-ups that win repeat business
Review & referral request scripts